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Hello Warren, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- Could you please get me the model number written on DVD player in question?
GH4951 seems remote control number, please check the model number off of DVD player itself.
I'm having hard time to get related manual/ info for GH4951 model.
Let me repost the question so other experts can have a look and hopefully one will soon respond to assist you.
G'day you have me scratching my head. Is this your DVD player please?