Have TV Questions? Ask a TV Technician
Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website.
To get started, I need to know you are able to reply to me here...
1. Do you have the Magnavox remote?
2. Does the tv respond if you press volume up/down on that remote?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
I know you normally only use the Directv remote, but this process will likely require using the Magnavox remote. Can you please verify if you have it there, put some batteries in it, see if the tv responds when pressing buttons on it. If you don't have the Magnavox remote then this is going to be much much harder to resolve.