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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I HAVE A 2013 MAGNAVOX TV MODEL 19MD350B/F7 SERIAL NO.

Customer Question

I HAVE A 2013 MAGNAVOX TV MODEL 19MD350B/F7 SERIAL NO. A9DNOUH
I HAVE DIRECTV AND MY TELEVISON WON'T COME ON SAYS NO SIGNAL. WORKED WITH DIRECTV AND THEY SAID THE IT IS POSSIBLE THAT OUR TELEVISION ISNT ON RIGHT NUMBER CAN YOU HELP?
Submitted: 8 months ago.
Category: TV
Expert:  Mike G. replied 8 months ago.

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website.

To get started, I need to know you are able to reply to me here...

1. Do you have the Magnavox remote?

2. Does the tv respond if you press volume up/down on that remote?

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Customer: replied 8 months ago.
I CAN REPLY HERE WITH YO9U
NO MAGANOX REMOTE - ITS A DIRECTV REMOTE
NO TV DOESNT RESPOND
Expert:  Mike G. replied 8 months ago.

I know you normally only use the Directv remote, but this process will likely require using the Magnavox remote. Can you please verify if you have it there, put some batteries in it, see if the tv responds when pressing buttons on it. If you don't have the Magnavox remote then this is going to be much much harder to resolve.

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