Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What specific model TV do you have?
That is the series of the tv, I'd need the complete model number, printed on the back, please.
Thank you for confirming, Kathy, and my apologies for missing you last night.
Your tv would not be compatible with that remote.
The logitech remote was developed specifically for just a handful of the sony "googletv" products, which were all 2010 models, the googletv technology has been discontinued long ago and the remote will not work with your current tv.
If you are looking to be able to control more than the main tv remote, you can install the sony bravia remote control app on a smartphone or tablet, and that will give you access to an on screen keyboard on the phone as well which will make text entry easier.