How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20570
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now
A new question is answered every 9 seconds

I have an LG 42LG5, and cannot tune in the new channel 76.

Customer Question

I have an LG 42LG5, and cannot tune in the new channel 76. Melbourne Vic Aust.
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Rod.

Expert:  Nathan replied 8 months ago.

Unfortunately this will not be possible as your tvs internal tuner is not compatible wiith the new stations, which use a special type of mpeg4 compression, which is a relatively new broadcast format. While it could pick up the station, it is not compatible with the mpeg4 compression used on these new channels. It cannot be upgraded, updated, or changed. This is a 2009 model, so lg ended all support for it many years ago and would not be releasing any future firmware updates for it.

Other than replacing the tv, your next best option would be to hook up an external tuner instead. You can pick one up for $50 or less at dick smith, harvey norman, etc.

Best regards, ***** ***** for the news,

Nathan