How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13540
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

I have a 55in lg 4K tv I was programming the remote control

Customer Question

I have a 55in lg 4K tv I was programming the remote control it was working until I pause the channel for about 2hrs it cut off went I try to turn back on the screen was all white with message in small black box power only press exit key and turn power off with remote control directv remote didn't work or lg remote didn't work I unplugged the tv it didn't work the white screen stays on wouldn't turn off
Submitted: 7 months ago.
Category: TV
Expert:  Anthony_Infotech replied 7 months ago.



If you press the menu button of the sets own remote control does the menu come up please?

How old is the set please?


Expert:  Anthony_Infotech replied 7 months ago.


Do you still need help please?


Related TV Questions