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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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WHY IS MY xFINITY HOMESCREEN BLACK AND HOW DO i CHNGE IT?

Customer Question

wHY IS MY xFINITY HOMESCREEN BLACK AND HOW DO i CHNGE IT?
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, and sorry you're having problems.

Are you referring to your Xfinity home screen on your TV?

Please elaborate, also do regular TV programs play as they should?

Customer: replied 8 months ago.
no. on my computer. Its a black background
Expert:  Richard replied 8 months ago.

Hi there

Can you give me the fill internet address when your at your home screen please?

Its in your address bar at the top