Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems. I will do my best to help you, but I will need to ask you for some specific information in order for me to sort this:
1) Can you tell me how the DirecTv box is connected to the TV (HDMI cable, etc.)?
2) When you turn on the TV does the LG logo display on the screen?
3) If you press MENU on the original LG remote, will the MENU display?
4) How long have you owned this TV for please (roughly- over a year or under)?
Did you need assistance with this Lew?