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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My LG 60" led tv freezes about every 20 seconds 3 seconds.

Customer Question

Hi my LG 60" led tv freezes about every 20 seconds for about 3 seconds. It also has panels of vertical lines gradually fading out from left to right looking at the screen. Hope you can be of help.
Thanks Paul
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Paul.

Does this happen on all sources/inputs, including the internal apps?
Does sound continue or freeze?
Do the lines affect the menu?
Full model number of the tv?