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Hello Leonard, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
Please get good quality cotton cloth, dip it in water, squeeze it to take all water to get the cloth moisturized and gently clean the screen with it, do not put much pressure on screen surface while cleaning it to avoid any damage to screen.
Please do not use any kind of detergent or soap etc. I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.