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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Rca tv settings are in spanish... i tried going into them

Customer Question

Rca tv settings are in spanish... i tried going into them and make changes but, soon after i punch in any changes the tv goes mute????
Submitted: 9 months ago.
Category: TV
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Jeff.

What is the complete model of the tv?
How do you get your stations (antenna, cable, satellite, etc)?

Customer: replied 9 months ago.
I model 14f512t rca tv
Expert:  Nathan replied 9 months ago.

How do you get your stations (antenna, cable, satellite, etc)?

Customer: replied 9 months ago.
Cable
Customer: replied 9 months ago.
25 dollar tv for additional cost is extreme.
Expert:  Nathan replied 9 months ago.

You are seeing an automated ad, it is not required.

Expert:  Nathan replied 9 months ago.

I need to know exactly what you have connected.

The more detail you can give me the better.

Is it basic cable, or is there a cable box?

Expert:  Nathan replied 9 months ago.

Is the issue that the menu items are showing (text) in spanish? Or the audio is in spanish?

Customer: replied 9 months ago.
On the rca remote i go into menu and only get spanish each time i hit enter in each catagory i'm put into mute.
Expert:  Nathan replied 9 months ago.

Is the issue that the menu items are showing (text) in spanish? Or the audio is in spanish?

Customer: replied 9 months ago.
In text
Expert:  Nathan replied 9 months ago.

When you get to the selection to change to english, try using the volume buttons instead of select/enter, does that help?

Customer: replied 9 months ago.
I did try volume buttons right/left button, still had no effect.
Expert:  Nathan replied 9 months ago.

Do you see a factory reset (restore defaults) option within the menu?

Customer: replied 9 months ago.
Written in spanish ..i wouldn't know..
Expert:  Nathan replied 9 months ago.

It will look something like

Reiniciar

restaurar

defecto

Customer: replied 9 months ago.
None
Customer: replied 9 months ago.
Image son horloge etc
Customer: replied 9 months ago.
Preferences and reglage in spanish
Customer: replied 9 months ago.
Under menu principal
Expert:  Nathan replied 9 months ago.

Try the reglage setting

Customer: replied 9 months ago.
Somethings wrong.. i hit enter to reglage still the volume goes immine
Customer: replied 9 months ago.
Immune
Expert:  Nathan replied 9 months ago.

Lets try a different process:

1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

Expert:  Nathan replied 9 months ago.

Do you still need help with this?