How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a samsung 32" tv model # UN32J4000AF, that will not

Customer Question

I have a samsung 32" tv model # ***** that will not change input from the tv remote or the cable remote.
I have HDMI, AV,TV, and HDMI2 on this tv and now we can not switch to any of these.
Screen with inputs shows up and then fades.
Submitted: 9 months ago.
Category: TV
Expert:  Anthony_Infotech replied 9 months ago.

Hello

Welcome

OK sorry you are having trouble here have you rebooted the set?unplug it from the wall wait 5 mins then replug back in again, let me know if there is any change please

Anthony

Expert:  Anthony_Infotech replied 9 months ago.

Let me know the result of that reboot please before we move on with it