Have TV Questions? Ask a TV Technician
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
OK, working on it and get back to you in few minutes.
Sorry for delayed reply, there is no easy or quick fix to reset password ***** this TV, it needs to go into factory menu of TV to restore default settings and this should be done by qualified TV tech to avoid any further trouble as any wrong setting could end up on dead TV.
Please reply back if you still want to try it at your own risk and I can provide you service manual copy to proceed.
Sorry, you mean nothing to lose to play with it?
Would you like to get TV service manual copy that shows procedure to go into factory menu of TV?
Nice, please click following link to download service manual copy...
Please check page-7 and onward for details and use Reset to Default item to restore TV to default settings.
I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.
Hi, do you need any further assistance with this question?
I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!
Please reply back here if there is additional questions.