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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13716
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Yesterday we had a 20 minute power outage. The TV was off.

Customer Question

Yesterday we had a 20 minute power outage. The TV was off. When the power came back on I have sound but no picture. When I click on menu it comes up on the screen but there is still no picture. Any thoughts?
Submitted: 9 months ago.
Category: TV
Expert:  Anthony_Infotech replied 9 months ago.

Hello

Welcome

As the menu comes up that tells me its a signal issue

Please reboot any satellite or cable box you may be using by unplugging the box from wallpower ait 5 mins then replug back in again, it will be a good idea to do the same with the TV at the same time

Let me know if anything changes please

Anthony

Expert:  Anthony_Infotech replied 9 months ago.

You have opened a new question, no need to do that thanks, ***** ***** works

Please rate me positively with the rating bar consisting of stars at the top of the page thanks again

Anthony