Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems.
Can you please get me the model number off of the back of your TV?
Also, will pressing MENU on the original TV remote pull up the TV's native MENU?
Additionally what else is connected to the TV besides the Xbox?
So you're saying you receive your regular programming through a DVD player that's not connected?
I'm asking how you receive broadcasts on the TV please. Is there a cable box of some sort?
If so, can you please disconnect the cable box from wall power for 10 seconds and plug it back in as a reboot and let me know what happens.
Okay, well since your TV's MENU shows, but your cable signal does not this would point to a fault in the cable box or the connecting cables. The only way to narrow it down from there is replace the HDMI cable, and/or try ANOTHER device. In other words if you switch right back over to the Xbox right NOW- will it display picture- yes or no please?
I'm sorry, but with cables disconnected and me not being there to see how they were connected prior- I would not know. Something with in or out? Can you please try to elaborate with more details if you're looking to get this solved?
Okay, sorry about this, but since you have disconnected cables, and are just showing me various remotes and Input options, I would have no way of helping you. I will need to opt out and perhaps another expert can offer some assistance here.
Do you still need assistance with this problem?
Please let me know