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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20344
Experience:  Custom home theater installer, authorized dealer top brands.
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TO CHANGE CHANNELS

Customer Question

I AM UNABLE TO CHANGE CHANNELS
Submitted: 9 months ago.
Category: TV
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Doug.

IF you have a cable or satellite box, then the channels need to be changed on the remote for the box, not the tv remote.

To pick up the signal from the box however, the tv needs to be on the proper input mode, typically hdmi1, hdmi2, etc, which is done using the source/input button on the vizio remote.

Let me know if you get stuck.

Best regards,

Nathan