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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am installing a 4 0r 5 year old 16 inch Insignia as a

Customer Question

I am installing a 4 0r 5 year old 16 inch Insignia as a second tv in a bedroom.It is hooked up but not working.just receive a no signal.It has to be changed from tv mode to hdm1.
input button brings up the menu but the down button does not move the program down.
What is required to move to HDM1?
Submitted: 9 months ago.
Category: TV
Expert:  Shahid replied 9 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- How long is the HDMI cable runs between this TV and cable box?

Thanks.

Customer: replied 9 months ago.
About 10 Ft.
Expert:  Shahid replied 9 months ago.

OK, is it possible to get the TV near the cable box, plug another HDMI cable into TV and cable box to verify is it working now?