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Richard
Richard, Technician
Category: TV
Satisfied Customers: 33889
Experience:  Avid TV Technician
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I have bought a 32" Element TV from Walmart the 90 day

Customer Question

I have bought a 32" Element TV from Walmart the 90 day return policy has expired. Now when I turn the TV on all I get is a scramble egg multiple colors instead of a solid screen with the word ELEMENT showing. How do I fix this or where can I send it to get repaired.
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome

This points to a fault with the mainboard as the firmware does not seem to be loading.

As the first step though

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please