Have TV Questions? Ask a TV Technician
Hello and sorry you're having problems. Offhand, the blinking light on th set is not related to your DirecTv service in any way- it is an internal issue with the TV.
Please check the blinking light- it should be in a pattern- such as 7 blinks, pause, 7 blinks, etc.
Can you please let me know what you get?
Thank you for the reply. The 10 blink code on the TV indicates a hardware failure unfortunately, with either the Mainboard or the Power Board within the set. This generally requires service to the TV.
However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 3 times, and please let me know what happens.
I'm sorry to hear that and unfortunately this is a hardware failure in the set- and there are no settings or adjustments that will fix this- it does require service. The 10 blink code is a general fault code- and could mean the Power Supply, the Mainboard, or in some cases the Sustain/Buffer boards have failed.
To repair this requires testing inside of the set by measuring voltages and narrowing down the problem board- then replacing it. The average cost for this type of repair is between $300-$400 parts and labor. All you can try on a user level is to leave the set unplugged for several hours or more in the hopes that it reboots.
If you'd like you can use the link below to locate a tech in your area:
I'm sorry for the bad news on this one and wish there were a quick fix.
Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.
If you're a DIY type and are looking to attempt a DIY repair to the set, let me know what your experience is and I can try to assist you further.