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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Not able to get channel menu. Only quick menu comes up and

Customer Question

Not able to get channel menu. Only quick menu comes up and does not have what I need
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

Hello, Please elaborate on the problem.

Are you using a Cable Box with the set?

Which remote is it you're pressing MENU on?

Is this the first time setting up the TV?

Expert:  Richard replied 9 months ago.

Hi there and welcome

Do you still need assistance with this?

Please let me know.