How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have 2 remotes. Large and small Voxon TV. Turn it on with

Customer Question

I have 2 remotes. Large and small for my Voxon TV. Turn it on with the small one which is also for source vol etc. VOXSON XT103. For a couple of weeks the picture has been coming on again after being switched off. Now it will not switch on or off at all and I have to work with the buttons on the side of the TV monitor.
The TV model is VLCD32XTW.
The large remote is Fetch.
Submitted: 12 months ago.
Category: TV
Expert:  Aric replied 12 months ago.

Hello and sorry you're having problems. I'm assuming that you've performed the initial steps of replacing the batteries in the remotes, if they're older or questionable?

Additionally, how long have you owned the set for?

Were there any storms, power outages, etc. prior to this problem?