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Louie, Technician
Category: TV
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Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My sony xbr-49x850b.I have no volume.Message is tv volume is

Customer Question

my sony xbr-49x850b.I have no volume.Message is tv volume is fixed
Submitted: 9 months ago.
Category: TV
Expert:  Shahid replied 9 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.

I need additional info to troubleshoot the issue.

- Is there any sound system/ soundbar connected to TV for sound OR you get sound through TV speakers?

Thanks.