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You need to switch off the SAP or MTS in the settings menu of the TV or any box you are using, begin with the TV let me know if you find these settings OK
OK at this point I will need the model number found on the back of the set so I can check thank you
OK give me 5 to 10 to figure it thanks
Go to page 38 of the manual here <<click
Make sure that is all OK its set to stereo and the language is correct
Its the vizio site and is the manual for the set, you will need to wait 5 mins or more for the manual to download
Is that page 38 in the manual you have?
Because if its not 38 you have the wrong manual
That is a pic of the page
I have not mentioned a channels menu, start by reading the document from the beginning I can assure you this is the manual for your set what does it say on the front of YOUR manual for the model number?
Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, please determine if the TV is directly connected to an antenna or a cable feed. Or is there a cable box or satellite receiver used with it. Based on this: