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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I move a Panasonic flat screen from 1 location to another.

Customer Question

I move a Panasonic flat screen from 1 location to another. Now it's not noticing any input hookups.
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

Hello and sorry you're having problems.

What is the model number off of the back of the Panasonic please?

Expert:  Aric replied 9 months ago.

Also, what specific connections on the back of the TV are you connecting to- HDMI, component, or composite?

What "Sources" are you trying to connect as well please (cable/SAT box, DVD player, Home Theater receiver, etc.)?

Please bear with me, as the details are paramount in determining what went wrong.

Expert:  Aric replied 9 months ago.

Let me know when you are able to see my reply.

Customer: replied 9 months ago.
Hello. Never heard back
Expert:  Aric replied 9 months ago.

Hello, I posted several Info Requests within 3 minutes after you posted the question- none were replied to so I still don't have any information. Please scroll up the page to read my replies and then postback with the details asked for, then we can proceed.

Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Jack.

Did you need more help with this

If so, please provide the complete model number of the tv, and specific what sources/inputs are being used with it.

I also need you to clarify if you are able to see what you expect in the input list but can't select it, if the items (HDMI 1, for example) don't show in the list at all, or if they show and you can select, but get an error like "no signal"

Customer: replied 9 months ago.
I can see input choices on screen, but when moved to hdmi1 or 2, still no picture. Itscas if the TV dies see the input. I tried another TV on the input and the other TV works fine.
Expert:  Nathan replied 9 months ago.

So none of the hdmi work, but others do? (component/composite)?

Customer: replied 9 months ago.
None of the hookups are recognized
Expert:  Nathan replied 9 months ago.

Thank you for the information.

To confirm, you can see each input number/name in the input selection list, but none are coming up, correct?

Can you still view the panasonic on screen setup menu normally?
Also, I still need the model number of the tv. It is printed on a sticker on the back of the tv.