Have TV Questions? Ask a TV Technician
Hi there, I’m Scott, I have owned a home theater installation business for 10 years now. I see you’re asking about a home electronics issue – I think I can help you, as I have over 20 years of experience in this area and have spent much time troubleshooting similar systems.
Do other functions of the remote work? Power, menu, up/down/left/right? You say you cant access Netflix.....I see the remote has a direct button to netflix, but often you can also access netflix by scrolling through the options onscreen.