Facing TV Problems? Ask a TV Technician.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?
2- HDMI ports are mostly located on rear and side panel of TV.
Sure, please take your time.
There are many different Vizio models and the number written on back of your TV will help to assist you further.
There would be a label/ sticker pasted on back cover of TV for model number info along with serial number etc, some times a small sticker also pasted on side panel of TV for this info.
It seems you might need to dismount the TV from wall to see the label on rear of TV and to access to HDMI inputs on TV.
Is there TV user manual available around to get the model number off of it?
OK, please go ahead and provide me TV model number to assist you further.
OK, no problem, please take your time and post back with TV model number to assist you further.
No need to rate as of yet, leave the question as it is for now.
You're welcome :-)