Facing TV Problems? Ask a TV Technician.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
1- Could you please get me the model number written on back of TV?
2- How old is the TV and how long it have had the problem?
3- Do you get 'complete' picture on half of screen or partial picture?