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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My tv won't turn on but the red light is on, I have a 60 in

Customer Question

my tv won't turn on but the red light is on
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a 60 in plasma it goes on but my screen stay black
JA: OK got it. Last thing — TV Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: TV
Customer: replied 9 months ago.
Ok
Expert:  Mike G. replied 9 months ago.

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website which saves you time and money vs much higher repair shop diagnostic fees.

To get started, I need to know you are able to reply to me here...

1. What is the model number of the Tv? see sticker on back of tv
2. How long have you had the tv?

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