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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Vizio p552ui-b2 picture has become foggy around edges.

Customer Question

My Vizio p552ui-b2 picture has become foggy around edges.
Submitted: 9 months ago.
Category: TV
Expert:  Shahid replied 9 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- How old is the TV and how long it have had foggy picture problem?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

Customer: replied 9 months ago.
I have had TV for less than a year, its connected to Direct Tv Receiver via HDMI cable. Same picture quality on HD channels and SD channels. The same picture when I try Netflix from internet. Picture has been foggy like snow for aboiut a week
Expert:  Shahid replied 9 months ago.

Thanks for the info - Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, can you try it now and reply back with the result?