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Richard
Richard, Technician
Category: TV
Satisfied Customers: 31273
Experience:  Avid TV Technician
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I have a TH-P55GT30A viera plasma tv. I was watching it and

Customer Question

hi I have a TH-P55GT30A viera plasma tv .
I was watching it and the tv suddenly just shut down and I can not get it to turn back on
Submitted: 9 months ago.
Category: TV
Expert:  Richard replied 9 months ago.

Hi there and welcome

This code usually points to a scan board issue though on occasion it can be thrown up spuriously so please do this first

Unplug the set from the wallpower

Press the on/off switch for 60 seconds after doing the above

Unplug all the inputs from the back of the set

Wait 1 hour

Re-plug the set back in again.

Does it still not start and flashes the power led 7 times?

If so, then the problem you have is failed scan boards, The drawback of that is that this has to be verified using a meter so the board can be identified and then replaced.

this issue would be covered by the warranty if this is still valid and they can do the testing for you, else you would need to pay for the repair yourself.

Let me know though how you go so far with my instructions and we can look at your options.