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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Menu button on Vizio remote does not work. The red light on

Customer Question

Menu button on Vizio remote does not work. The red light on the remote comes on when button is pushed. All other buttons work. Can you please help?
Submitted: 9 months ago.
Category: TV
Expert:  Anthony_Infotech replied 9 months ago.

Hello

Welcome

Is there a menu button on the set itself?as a test please press it and let me know if the menu comes up or not thank you

Anthony

Customer: replied 9 months ago.
Never mind. I will pay deposit, but nothing else.
Customer: replied 9 months ago.
Pls send me receipt. Thanks
Expert:  Anthony_Infotech replied 9 months ago.

Why "never mind" please?has the penny dropped

Customer: replied 9 months ago.
Sorry. I appreciate your help, but dumb me.... I figured out that my remote is not the proper model for my tv!