How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My Samsung TV is showing some icons on the right side of the

Customer Question

My Samsung TV is showing some icons on the right side of the screen and I can't get it to do anything other than play with what is on right now. Can't get to another source or raise or lower the volume. Can't get rid of those 6 icons on the right side and the back controls refuse to work at all also that are manual! Please help!!!!
Submitted: 9 months ago.
Category: TV
Expert:  Mike G. replied 9 months ago.

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website which saves you time and money vs much higher repair shop diagnostic fees.

To get started, I need to know you are able to reply to me here...

1. What is the model number of the Tv? see sticker on back of tv
2. Are you using the original remote that came with the tv?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **