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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Just got a new Samsung smart tv...can't get my dish to work?

Customer Question

Just got a new Samsung smart tv...can't get my dish to work?
Submitted: 9 months ago.
Category: TV
Expert:  Shahid replied 9 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- What type of cord from Dish box goes to TV and what is the label on jack of TV where that cord plugs into?

Thanks.

Customer: replied 9 months ago.
Coaxel cord
Customer: replied 9 months ago.
Label on tv is ant in
Customer: replied 9 months ago.
Box is in another room
Expert:  Shahid replied 9 months ago.

OK, could you please get me the model number written on back of TV?

Customer: replied 9 months ago.
UN32J5205AF
Expert:  Shahid replied 9 months ago.

Thanks for the inf, please click following link and check is the dish box mentioned in manual similar that you have OR can you tell me what is the model number of that dish box?

http://tinyurl.com/h9cklnf

Thanks.