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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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TV won't turn on. I've checked all cords, pushed the power

Customer Question

TV won't turn on. I've checked all cords, pushed the power button on the left side and nothin'.
Help!
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

Customer: replied 1 year ago.
E30420VX
DVD and cable box are working.
Customer: replied 1 year ago.
Did I say the TV is a Visio?
Expert:  Shahid replied 1 year ago.

Yeah, just said it is Vizio :-)

- Does power indicator light turn On or flash when press power button while TV is plugged in power outlet?

Customer: replied 1 year ago.
The light does not turn on any more.
Expert:  Shahid replied 1 year ago.

OK - Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, can you try it now and reply back with the result?

Customer: replied 1 year ago.
I can try that but, unfortunately not now. Will have to try in the morning. Can I sign on again in am?
Expert:  Shahid replied 1 year ago.

Yes, very easily. Bookmark this page link or click on link in email notification sent to your email box from JustAnswer.com to open this thread again to reply. Please take your time.

Thanks.

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