Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well.
Could you please tell me the complete model number of your tv? (aquos is a series, not a model) It would be printed on a sticker on the back of the tv set.
Can you also tell me if you see any lights or other indicators on the tv, any clicking sounds, etc?
Thank you for the information, but that appears to be part of a sound system, it is not a the tv model.
An example would be LC-43LE653U
I can give you some general info, with a bit more detail, please:
What is the age of the tv?What is the size (diagonal screen) of the tv?Do you see any lights or other indicators on the tv, any clicking sounds, etc?
You're welcome, I'm glad it is working again for you.
Feel free to get back in touch if I can be of any future assistance.