Facing TV Problems? Ask a TV Technician.
Hello, Since I am not there, I need to ask you for more information in order to help you.
1) What exactly do you see on your TV screen?
2) How is the Cable Box connected to the TV (if you know)- HDMI, component video cables, etc.?
3) Whom is your cable provider (what is the name of the company on your bill)?
4) What State/Town are you located in?