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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My cable is not working, every time I try to call customer

Customer Question

My cable is not working, every time I try to call customer support it says all circiuts are busy right now?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Since I am not there, I need to ask you for more information in order to help you.

1) What exactly do you see on your TV screen?

2) How is the Cable Box connected to the TV (if you know)- HDMI, component video cables, etc.?

3) Whom is your cable provider (what is the name of the company on your bill)?

4) What State/Town are you located in?