How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 21478
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now
A new question is answered every 9 seconds

I have a 50" Samsung LED 6400 series 3D smart tv that turns

Customer Question

I have a 50" Samsung LED 6400 series 3D smart tv that turns off and on continually, is this a power supply problem? the Geek squad replaced every board in it the first time this happened at approx. 1 yr. of use, then at 2 yrs.(approx.) same thing! out of warranty!!! I am a qualified Tech. please advise on repair parts and procedure!
Submitted: 11 months ago.
Category: TV
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

If the issue was only with having trouble turning on that would be the power supply, turning itself off/on is a main board issue.

Can you please give me the complete model number off the back of the tv and I can then help with parts.