Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the complete model number of the tv?
Okay we can proceed without it for now with some general information.
Brightness is a function of the tv itself. You cannot use the shaw remote for this. You need to use the original tv remote, pressing the menu/setup button, then navigate over to the PICTURE settings, and from there you can adjust the brightness and contrast as desired.
Did you need more help with this, Jim?