Facing TV Problems? Ask a TV Technician.
Hello. Thank you for coming to JustAnswer.
Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Your question is in the TV category. If you feel this is not the best category for your question, let me know and I will forward it to the appropriate group of Experts.
Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.
Hello, my name is Rusty. Factory settings are a very specialty service. Every TV and manufacturer are different. I would advise you to contact Samsung directly to get their factory settings and get your TV back to normal. Call(###) ###-####