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Richard
Richard, Technician
Category: TV
Satisfied Customers: 35273
Experience:  Avid TV Technician
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HOW DO I RESET MY SET -- I HAVE TRIED ALL WRITTEN

Customer Question

HOW DO I RESET MY SET -- I HAVE TRIED ALL WRITTEN INSTRUCTIONS BUT ONLY CAN GET "BROVIA" LOGO!
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome Al,

To confirm, the TV will not load past the Bravia Logo when starting correct?

If so, can you do the following please.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 1 year ago.
CAN I KEEP THIS SITE OPEN WHILE I TEST YOUR ANSWER? OR IS THERE AODER NUMBER IF I HAVE TO REACTIVATE THIS SITE>
Expert:  Richard replied 1 year ago.

yes of course, this is no problem