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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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No sound from speakers akai pt 4299 hd

Customer Question

No sound from speakers akai pt 4299 hd
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website which saves you time and money vs much higher repair shop diagnostic fees.

To get started, I need to know you are able to reply to me here...

1. How long have you had the Tv?

2. Was the sound working before, or did you just hook it up and can't get sound?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 1 year ago.
11 years old yes the sound i move tv it stop the next day
Expert:  Mike G. replied 1 year ago.

Are you saying:

-you moved the tv, you hooked everything up, the tv had sound, then you came back the next day and it had no sound?

OR

-you moved the tv, you hooked everything up, the tv had no sound?

Customer: replied 1 year ago.
Expert:  Mike G. replied 1 year ago.

Yes, which one?

1. you moved the tv, you hooked everything up, the tv had sound, then you came back the next day and it had no sound?

OR

2. you moved the tv, you hooked everything up, the tv had no sound?

Customer: replied 1 year ago.
no sound tv or dvd out of the speaker
Customer: replied 1 year ago.
None at all
Expert:  Mike G. replied 1 year ago.

Please help me understand WHEN the sound stopped working-

You moved the tv.

You hooked up the "tv" and "dvd".

Did you have sound at this point?

Customer: replied 1 year ago.
play fine the,next day it didnt say nothing
Expert:  Mike G. replied 1 year ago.

Do you have the original AKAI remote?

Who is your tv channel provider?

Do you normally change channels with the AKAI remote or with the channel provider's remote?

Customer: replied 1 year ago.
its akai it came with the tv ,now just got the dvd hook up still no sound
Expert:  Mike G. replied 1 year ago.

So you do not get any tv channels?

Customer: replied 1 year ago.
get channels on cable but no sound
Expert:  Mike G. replied 1 year ago.

Who is your cable company?

Is there a cable box with cable company remote?

Customer: replied 1 year ago.
Is any way i could cut the speaker off with the remote
Customer: replied 1 year ago.
No just screwed on back of the tv
Expert:  Mike G. replied 1 year ago.

When you use the volume up/down buttons, do you see something come up on the screen that shows the volume is going up and down?