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Louie, Technician
Category: TV
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My sharp tv is stating incompatible video signal check

Customer Question

My sharp tv is stating incompatible video signal check output setting, while i am trying to start a direct tv on demand movie. I have audio but no video??
Submitted: 10 months ago.
Category: TV
Expert:  Anthony_Infotech replied 10 months ago.

Hello

Welcome

Is it only happening when trying to view a movie?otherwise OK with normal TV?

Has it previously worked OK during on demand?

I will need the model number please found on the back of the set?

Anthony

Customer: replied 10 months ago.
it is just doing it for the on demand movie. I went to my spiffy new tv down stairs and it is starting fine on that.
I have tried moving the HMDI cable to a different input and that doesn't help.
I have a Sharp Aquos LC-42062U
Expert:  Anthony_Infotech replied 10 months ago.

Has it previously worked OK on this set via "on demand"?

Expert:  Anthony_Infotech replied 10 months ago.

And also from this box?