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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am trying to hook up a TV Freeway bar to my element TV.

Customer Question

I am trying to hook up a TV Freeway bar to my element TV. How can I do it??
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: We bought a TV Free Way bar and are trying to hook it up to our Element TV. All that comes up on TV is Please Run Channel Auto Scan
JA: Is there anything else important you think the TV Technician should know?
Customer: It won't do anything
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two. I'll let you know when it is your turn.
Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you please tell me the complete model number of the bar and your tv?

Customer: replied 10 months ago.
09729802 6218
Expert:  Nathan replied 10 months ago.

That may be a serial number, but it is not a valid model.