Have TV Questions? Ask a TV Technician
My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Unless you are going to play content from an Internet site or source you will not need the Internet connection. The pop up that you are seeing I'd just an optional connection recommendation. The player is full HD resolution already.
Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.
Thank you very much!