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Louie
Louie, Technician
Category: TV
Satisfied Customers: 11448
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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TV remote cannot stroll channels only pushing channel

Customer Question

TV remote cannot stroll channels only pushing channel numbers can work???
Submitted: 10 months ago.
Category: TV
Expert:  Louie replied 10 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Olevia TV.

Is this TV directly connected to an antenna or cable feed? ...or is there a cable box or satellite receiver?

Customer: replied 10 months ago.
Louie,cannot make out the info you need. Again the Olevia LCD 542-512 model #. your opening statement is clear until after please than it's all confusing. the lcd is in analog off of a cable. hope this helps
Expert:  Louie replied 10 months ago.

Appreciate the additional information.

How is the Olevia receiving the TV channels; antenna, direct cable, cable box or satellite ?

Might be some delay on my next post as currently mobile with sluggish Internet.

Customer: replied 10 months ago.
the model number again is Olevia # ***** that is on the decal on back of unit and the cable is a direct feed[analog] not cable box.
Expert:  Louie replied 10 months ago.

Thanks.

The most likely reason for the described symptom of "...cannot stroll channels only pushing channel numbers can work..." would be no channels are stored in memory. Proposed preliminary try (if have not been done) would be to perform an auto-scan of the available cable TV channels to enable these channels to be programmed into memory.

Customer: replied 10 months ago.
Direct cable [analog] why is it so hard for you to just plainly communicate your questions in your greeting?.
Expert:  Louie replied 10 months ago.

Please try to do an auto-scan.