Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Did the stick/remote work previously? Or is this a first time setup?
You're welcome. If it was the first setup, the remote just needs to be paired/registered.
If you have any other trouble with it, just let me know.