Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Did the stick/remote work previously? Or is this a first time setup?
You're welcome. If it was the first setup, the remote just needs to be paired/registered.
If you have any other trouble with it, just let me know.