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Aric
Aric, Technician
Category: TV
Satisfied Customers: 41930
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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55 inch lg isn't showing red anymore on regular shows. When

Customer Question

55 inch lg isn't showing red anymore on regular shows. When I put a game or cd in, its ok. Startd happening after I hooked up old playstation 2
JA: Thanks. Can you give me any more details about your issue?
Customer: Colors on screen are ok except for red.
JA: OK got it. Last thing — TV Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: TV
Expert:  Aric replied 10 months ago.

Hello and sorry you're having problems.

When you say on regular shows, I assume this means a cable or SAT box is being used. Loss of red only with TV shows means the red component video cable is not connected tight either at the cable box itself or at the TV.

Remove the red blue and green cables on both ends and then reconnect them securely.

Let me know if this restores your color please.

Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.

Expert:  Aric replied 10 months ago.

If you find the red color is still gone on regular programming even after removing and reinserting the cables, then swap out the locations of the red and the green cables closest each other. So that red is in green, and green is in red. Do this on both the cable box and the TV and let me know what happens.