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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Lg tv turns on but there is no picture or sound and remote

Customer Question

Lg tv turns on but there is no picture or sound and remote doesn't work
Submitted: 11 months ago.
Category: TV
Expert:  Aric replied 11 months ago.

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.

How long have you owned the set for and when did the problem occur please?

Additionally, when you power up the set, does the LG welcome screen display?