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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 48" Visio Mod. SV470XVTIA purchased in Dec 2008. I

Customer Question

I have a 48" Visio Mod. SV470XVTIA purchased in Dec 2008. I have sound but no picture.
Any suggestions?
Submitted: 10 months ago.
Category: TV
Expert:  TimCoons replied 10 months ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  TimCoons replied 10 months ago.

Can you please give me more details?

Expert:  Shahid replied 10 months ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Does screen glow/ show light or graphics?

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.