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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My VIZIO sound bar, model SB3821-C6 connects to my Sony DVD

Customer Question

My VIZIO sound bar, model SB3821-C6 connects to my Sony DVD player but doesn't to my Sony TV. In the TV settings I changed the audio from tv speakers to audio device and it doesn't connect via your Coaxial Audio Cable
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you please give me the model number of the tv and tell me exactly how the tv is connected to the soundbar?

What is the source of the tv channels?