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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13744
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My 60" sharp tv has stopped working

Customer Question

hello
my 60" sharp tv has stopped working
Submitted: 10 months ago.
Category: TV
Expert:  Anthony_Infotech replied 10 months ago.

Hello

Welcome

Can you please get me the model number please found on the back of the set?

Anthony

Customer: replied 10 months ago.
no...I am bedridden and no one else is home with me at the moment
Expert:  Anthony_Infotech replied 10 months ago.

I am sorry for that, unfortunately I will need this to be able to continue, about the only thing you can do is reboot the set by unplugging the set from wallpower waiting 5 mins then replugging back in again, if that does not work and you do not have warranty with the set then the set will need service, I can help with that but if you need a tech www.tvrepairpros.com will locate a tech in your area.

Let me know if you need more help

Please consider rating the answer positively with the rating bar of stars at the top of the page thank you, ***** ***** positively enables me to receive credit from the site, thank you, ***** ***** will remain open and stay open as long as you need it, if you have any concerns please let me know and I will answer any queries you have

Many Thanks

Anthony

Customer: replied 10 months ago.
LC60c6400ULC
Expert:  Anthony_Infotech replied 10 months ago.

OK have you rebooted the set?like indicated above please?

Customer: replied 10 months ago.
DO YOU MEAN A FULL REBOOT..OR JUST TURNING IT OFF, THRN ON?
Customer: replied 10 months ago.
OH, BTW..MY WIFE CAME HOME
Expert:  Anthony_Infotech replied 10 months ago.

Unplugging from the wall for 5 mins then replugging back in again

Customer: replied 10 months ago.
ANYONE THERE?
Expert:  Anthony_Infotech replied 10 months ago.

I have replied?above

Customer: replied 10 months ago.
OK...HOLD ON..MY WIFE IS NOT IN MY ROOM ATM.
Expert:  Anthony_Infotech replied 10 months ago.

OK

Customer: replied 10 months ago.
STILL DOING SAME PROB
Customer: replied 10 months ago.
THE ON BUTTON IS STILL FLASHING
Expert:  Anthony_Infotech replied 10 months ago.

How old is the set please?

Customer: replied 10 months ago.
i THINK 2 1/2 YRS
Expert:  Anthony_Infotech replied 10 months ago.

You will need to call a tech www.tvrepairpros.com <<<click will locate a tech in your area the fault is likely to be power board failure

Let me know if I can do anything else

Customer: replied 10 months ago.
NO..THATS IT..I WILL SEND IT OUT...HOW DO I CANCEL MY ACCOUNT. AND GET MY MONEY BACK.